Wonderful place! They helped me get financed quickly and walked me through everything I needed to do. They didn't pressure me to buy and answered all my questions! Thanks guys!
Very helpful when it came to buying my 2011 Jeep Wrangler. Went down hill after that. I made it home okay (about 45 miles away). The next day I moved the Jeep to change the oil. Low and behold there was a puddle of coolant on the floor. The radiator was cracked on the return neck. Oh well, I purchased it as is where is. So, about $400 later I had installed a new radiator, upper and lower radiator hoses, thermostat and coolant. Now comes the real rub. Four days before my temporary license plate was due (6weeks after purchase) to expire I had not received my title (I had paid in full with check that cleared the bank in less than a week), no registration and no license plate. I called and talked with Lucas. He said that he would let Zach know and that they would get me another temporary plate if necessary. After not hearing back from Zach, I called again and talked to him. He said he forgot to call me back. He checked to see what was going on with my registration. He said all paperwork came back from Arizona DOT because there was no emissions inspection. Since I was told at time of sale that emissions was done, I asked why. He said they got their Jeep's mixed up and mine didn't get done. Since I live so far away from his dealership, he told me to go get it done. I wasn't happy since I would have to wait in line at the emissions place plus pay the fee for the test that was supposed to be included in the price. Seventeen dollars was not a big deal. It was his nonchalant attitude about getting it done. When the registration paperwork bounced back to him, why didn't he call me?? In addition, he wanted my email to send another temporary permit. Two days later, no email with the permit (he told me the police won't pull me over for an expired permit). In the meantime my permit has expired and nothing from Zach. They are very attentive prior to the sale, but after the sale, GOOD LUCK! I hope I don't have to take them to court to get this resolved. I'll update later. FINALLY, after reading this post, Zach called me. He apologized profusely about all the trouble saying that he has seen a big increase in business which has put him behind on all paperwork. He assured me that all the paperwork had been completed and submitted to the Arizona DOT. He said he did not receive my text with my email but received my text about having the Jeep emissions check complete. I'm changing the rating for now because of his explanation. I will update further if necessary
These guys have been awesome. I just bought my second vehicle from them and I have been very happy with their service.
Great experience buying my car here. Car dealers to have bad reputation but these guys knocked it out of the ballpark! 5-stars on trustworthy stand up folks to buy from. They did exactly what they told they would do upfront, even putting brand new tires on for me. Comfort knowing If ever had an issue Zack would be there for me. But this Volvo has NO issues! Love this car!! Highly recommend 👌
Very helpful. Friendly atmosphere. Didn't pressure me into anything. Great vehicle!